Thank you for choosing Artique Arc Collections for your artistic needs. We aim to provide you with a seamless and delightful shopping experience. Please review our Shipping Policy to understand how we process and deliver your orders.
1. Order Processing:
- All orders are processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation email with tracking information.
2. Shipping Destinations:
- Artique Arc Collections currently ships within India.
- We are actively working to expand our shipping services to cater to international customers.
3. Shipping Methods:
- We use reliable courier services to ensure safe and timely delivery of your orders.
- Shipping times may vary depending on your location within India.
4. Shipping Costs:
- Shipping costs are calculated based on the weight of your order and your delivery location.
- Free shipping is available on orders above a certain value (as mentioned on our website).
5. Estimated Delivery Time:
- Estimated delivery times will be provided at the time of checkout.
- Delivery times are indicative and may vary due to unforeseen circumstances or external factors.
6. Tracking Information:
- Once your order is shipped, you will receive an email with tracking information to monitor the progress of your delivery.
7. 7 Days Refund Policy:
- Artique Arc Collections offers a 7-day refund policy for orders within India.
- If you are not satisfied with your purchase, please contact our customer support team within 7 days of receiving your order.
- To be eligible for a refund, the item must be in its original condition and packaging.
- Refunds will be processed after the returned item is received and inspected.
8. Cancellations:
- Orders can be canceled within 24 hours of placing the order.
- To cancel an order, please contact our customer support team with your order details.
9. Contact Information:
- For any queries or assistance, please contact our customer support team at info@artiquearc.com.
Note: Artique Arc Collections reserves the right to update or modify this Shipping Policy at any time without prior notice. Please review the policy periodically for any changes.
Thank you for choosing Artique Arc Collections. We appreciate your trust in our products and services.
Sincerely, Team Artique Arc Collections